Your shop isn't short on calls. It's leaking them — to voicemail, to quotes nobody chased, to invoices that went out a week late. The Control Center catches every lead, chases every quote, and invoices every job, so you take on 25–30% more volume without hiring an office manager or running the business from your phone at 9pm.
Free 30-minute Job Leak Audit · No obligation · No AI pitch. If we can't find a fix worth the money, we'll tell you.
Real results from systems I've built and run. Details in Results.
And the best salesperson. And the dispatcher, the CSR and the bookkeeper. Every hour at the desk is an hour off the truck — and between the first call and the paid invoice, jobs quietly disappear.
Summer rush, you're on a roof, and the office line rings out. Most homeowners don't leave a message. They call the next shop on Google — and that's a whole ticket gone.
You sent the estimate. They said "let me talk to my wife." Nobody followed up on day 3, day 7 or day 14. Every quote nobody chased is a job your competitor closed.
Invoicing on Sunday night. The same job typed into Jobber, QuickBooks and a text thread. Numbers from memory. And the week you're out of town? Nothing moves.
So you think about hiring an office manager. Another $45k a year to cope with a process that's leaking.
You don't have a capacity problem. You have a leak problem.
One system that catches every lead, chases every quote, invoices every job and shows you the whole shop on one screen — built on the tools you already pay for.
Every call, text and web form answered and logged within minutes — even when you're on a job. Nothing dies in voicemail.
Stops leak 01Every open estimate followed up on a schedule, in your voice, until it's a yes or a no. Nobody has to remember.
Stops leak 02Every lead, quote, scheduled job and open invoice on one screen. Where you look instead of asking.
VisibilityJob closes, invoice goes out that day, reminders until it's paid. Maintenance-plan renewals go out on time.
Stops leak 03Monday morning, in your inbox: calls in, quotes out, jobs booked, cash outstanding. Replaces the spreadsheet you never update.
Stops leak 03Know what's on the trucks before a tech drives across town for a part. Added only when the audit shows it matters.
When justifiedThat's what the Job Leak Audit is for. We walk call → quote → job → invoice, put a dollar figure on the biggest leak, and name the first thing we'd fix. We'll also tell you what to leave alone.
Your customers get a fast, human-sounding reply. Your techs keep working. You get one brief that tells you where the shop stands.
Don't take our word for it. Run the numbers on your own shop — that's what the audit does with you.
Forty quotes a month, 35% close. If chasing every quote lifts that even five points, that's two more jobs a month at a $1,500 ticket.
One call a week that books with the next guy is fifty-two tickets a year you never saw.
Fifteen hours a week back is 780 hours a year you're not spending at the desk. On the truck that's billable. Off it, it's why you started the business.
If the shop cleanly handles 25–30% more volume on $50k a month — with the crew you already have.
Put your own number on it. If it doesn't beat the cost of the build four times over in the first twelve months, don't hire us. We'll tell you the same thing on the audit.
Show me my number →We walk call → quote → job → invoice, find the biggest leak, put a monthly dollar figure on it, and tell you the first thing we'd fix. If there isn't a fix with a clear payback, we tell you not to hire us.
A short paid mapping session, credited 100% against the build: which of the five parts, on which tools, in what order. You get a fixed-price proposal. No surprise hours, ever.
We ship into the tools you already pay for — most of it doesn't need AI, and a person stays at every high-stakes step. Then a 30-day proof period measures it against your baseline, and a 90-day tune-up names the next leak.
These are systems I've built and run, labeled honestly by the kind of business they were built for. Lead Catch, Quote Chaser and Owner's Brief are the same follow-up and reporting mechanics — only the tools change. The Control Center demo is built on a fictional shop, Summit Home Services, and is labeled as a demo.
If the Job Leak Audit doesn't find a fix with a clear payback, we'll tell you not to hire us. You'll still leave knowing exactly what to leave alone.
Investment: Control Center builds run $12k–$22k, fixed price after the Blueprint. Most shops cover it with one extra job a week.
Six months from now you'll either still be calling people back from the truck, wondering which quotes went cold, and invoicing on Sunday night — or every call, quote and job in your shop will be handled without you touching it. The difference isn't the market. It's whether the leaks get fixed.
Find where my shop is leaking jobs →I'm a Grand Rapids software engineer who ships production systems for a living — not a marketer with a Zapier login — and I want to build them for the shops down the road.
By day I build autonomous systems inside a utility software company, the kind that run unattended and have to be right. Your shop is not the place to experiment. Westline is that same discipline applied to local trades: find the leak, fix it, prove it.
No offshore team. No bloated retainer. One local builder who picks up the phone, custom work, and a clear audit before you spend anything.
No. We build on what you run: Jobber, Housecall Pro, ServiceTitan, FieldEdge, QuickBooks, your existing phone number. Switching tools is how shops lose a season. If your current setup is the real problem, we'll say so, but it's never the first recommendation.
The audit is free. The Blueprint is a short paid session, credited 100% against the build. Builds run $12k–$22k, fixed price, scoped so the leak we're fixing pays for it several times over in year one. If the audit can't show a 4x return, we won't propose it.
Blueprint in about a week. A single piece like Lead Catch or Quote Chaser is usually live inside a week after that. The full Control Center is typically 3–6 weeks, and you see the Job Board before we're done. You approve everything before it touches a customer.
They mostly don't have to. The system runs off statuses your team already sets — quote sent, job closed. The Crew Adoption Kit covers the rest in one 60-minute session with one-page SOPs for the office and the trucks.
Every message is written with you, in your voice, and you sign off on it. Anything that isn't a simple, pre-approved reply gets handed to a person. Nothing freelances with your customers.
That's what the audit is for. If there isn't a clear payback, we say so and you've lost 30 minutes. Owner-operated shops are exactly who this is built for — if you're answering the phone from the truck, you're the shop with the most to recover.
Some of the plumbing is. Most of the best fixes are boring: a text-back rule, a follow-up sequence, two systems that finally talk. You'll never have to think about it. You're buying answered calls, chased quotes and same-day invoices.
I do. You own everything, documented and in your accounts, so you're never locked in. After the 90-day tune-up most shops keep a small monthly plan to fix the next leak and keep the system tuned, but you can walk away with the system at any time.
Thirty minutes. We walk call → quote → job → invoice, put a dollar figure on the biggest leak, and name the first thing we'd fix. Then you decide. If there isn't a fix worth the money, we'll tell you that too.
Book my free Job Leak Audit →No commitment · No AI pitch · Just your numbers
Prefer email? robinson.cade17@gmail.com